I think I forgot to post this, but I was having an issue when watching a show that pressing the Exit on the Harmony 550 was taking me all the way back to the main menu screen and I couldn't access the other episodes of the show without a lot of hassle.
Turns out the solution is pretty simple. Just go into your Harmony remote software and remap the "Exit" button. You want to change it from "exit" to "esc". That solved the issue for me and I haven't had any issues since.
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